We process personal data that we receive from you and data that we have legitimately received from business information services (CRIF GmbH), address services, creditor protection associations (KSV 1870 Holding AG) and from publicly accessible sources (e.g. company register, register of associations, land register, media) as well as data that is legitimately transmitted to us by other companies affiliated with us.
We process your personal details and contact data (such as name, address, telephone number, e-mail, date of birth), financial identification data (such as your bank details and customer numbers), insurance data, data on the business relationship, data on marketing and sales, AML (Anti Money Laundering) and compliance data (such as data on the origin of funds or trusteeships), tax data (such as VAT numbers) and, if applicable, electronic log and identification data (such as your electronic signature, logging data or cookies) as well as other data comparable to the categories mentioned.
We process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the Austrian Data Protection Act 2018.
a) for the fulfilment of contractual obligations (Art 6 para. 1 lit. b GDPR):
The processing of personal data (Art 4 No. 2 GDPR) is carried out
For the provision of property development services, the execution of real estate transactions, the planning and construction of properties, the letting of properties and the execution of brokerage transactions and may include the preparation of offers and the conclusion and administration of contracts as well as brokerage services and serves the execution of our contracts with you and the preparation of the conclusion of the contract.
The specific purpose of the data processing depends on the respective transaction and can be found in the respective contract documents.
b) for the fulfilment of legal obligations (Art. 6 para. 1c GDPR):
Processing of personal data may be necessary for the purpose of fulfilling various legal obligations (e.g. from the Trade Regulation Act) to which we are subject.
Examples of such cases are
the measures required by law to combat money laundering and terrorist financing, fraud prevention and compliance with financial sanctions and, where applicable, the obtaining of necessary information and the submission of reports (e.g. reporting to the Austrian Money Laundering Office in certain suspected cases);
keeping the accounting and business records required by law.
c) to safeguard legitimate interests (Art. 6 para. 1f GDPR) :
Where necessary, in the context of balancing interests in favour of our company or a third party, data processing may take place beyond the actual fulfilment of the contract to protect our legitimate interests or those of third parties. Examples of data processing to safeguard legitimate interests are
General info mails and newsletters on services and products and related marketing information;
Testing and optimisation of procedures for needs analysis and direct customer contact
Advertising and marketing, provided you have not objected to the use of your data in accordance with Art. 21 GDPR; we also use evaluation tools to develop services and products that are tailored to your interests and needs and to inform you about new projects in a targeted manner;
Telephone recordings (for quality assurance measures or in the event of complaints);
Measures for business management and further development of services and products;
Measures to protect employees and customers as well as the property of our company;
Measures to prevent and combat fraud, money laundering, terrorist financing and criminal offences that could endanger assets;
Measures for debt collection and legal prosecution;
Assertion of legal claims and defence in legal disputes;
Ensuring the IT security and IT operations of our company;
Prevention and investigation of criminal offences;
Joint Group risk management.
These processing activities serve the proper management of our company.
d) within the scope of your consent (Art. 6 para. 1a GDPR)
In some cases, we require your consent so that we can carry out data processing. These consents are given in separate declarations of consent and not in this information on data processing. If you give us your consent to data processing for specific purposes, the data processing will also be carried out for the purposes and to the extent contained in your declaration of consent. You can revoke such consent at any time with effect for the future.
Your data will be passed on to Raiffeisen-Leasing Gesellschaft m.b.H., Vienna, which manages our business for us. Employees of Raiffeisen-Leasing Gesellschaft m.b.H. only have access to your data insofar as this is necessary within the scope of their duties.
Furthermore, we transmit your data, insofar as this is necessary, to
a) Insurance companies for the insurance of risks or settlement of claims;
b) Our suppliers and service providers as well as lawyers and notaries, insofar as this is necessary or expedient for the provision of the services contractually agreed with you;
c) Service providers and processors who process your data for us in accordance with our orders;
d) Our customers, insofar as this is necessary or expedient in the context of the business relationship;
e) authorities at their request, insofar as they are legally authorised to do so or if there are reporting obligations.
We store your data during our business relationship (from the initiation, processing to the termination of a contract) as well as after termination of the business relationship, as long as this is necessary due to legal storage and documentation obligations, which result, among other things, from the Austrian Commercial Code (UGB) and the Federal Fiscal Code (BAO), or for the protection or enforcement of rights. Members of the prospect file will be deleted upon deregistration.
As part of the business relationship, you must provide the personal data that is required for the establishment and implementation of the business relationship and that we are legally obliged to collect. If you do not provide us with this data, we will generally have to refuse to conclude the contract or will not be able to fulfil an existing contract. However, you are not obliged to give your consent to data processing with regard to data that is not relevant for the conclusion or fulfilment of the contract or that is not required by law and/or regulation.
In accordance with the General Data Protection Regulation, you have the right to information about the personal data we process about you, to rectification, erasure or restriction of the processing of this data, a right to object to this data processing and a right to request the transfer of the data you have provided.
If you believe that we are violating your rights when processing your data, you are entitled to lodge a complaint with the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna. If you are resident or work in another member state of the European Union, you can also lodge your complaint with the supervisory authority responsible for data protection there.
We do not use fully automated decision-making in accordance with Article 22 GDPR to establish and conduct the business relationship.
If you contact us using the form on the website or by e-mail, the data you provide and transmit will be stored for as long as is necessary to fulfil your request. In doing so, we are pursuing our legitimate interest in being able to offer you the best possible service and, if necessary, to open up ways for you to exchange information with us. If you do not wish your data to be stored in this way (any longer), please send your objection to: datenschutz">datenschutz -ät- rl.co.at.
Our online presence on social networks and platforms is used to communicate with and inform interested parties and customers.
As a rule, user data is processed for market research and advertising purposes, e.g. to create user profiles. These user profiles can be used, among other things, to place adverts in line with user interests. Cookies are stored on the user's computer for this purpose, which are used to store the user's usage behaviour and interests. User data can also be stored across devices in the user profiles (this primarily affects users who are logged in to the platform in question). We are able to place target group-oriented advertising and carry out an anonymised analysis of the use of our online presence.
The processing of users' personal data takes place on the basis of their consent (a declaration of consent, e.g. by activating a checkbox or confirming a button).
Below you will find details and information on possible data transfers to third countries (countries outside the European Union - EU or the European Economic Area - EEA) based on the provider information on processing and objection options.
Facebook, Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Twitter, Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland
LinkedIn, LinkedIn Ireland Unlimited Company, Gardner House, 2 Wilton Place, Dublin 2, Ireland
Xing, XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany
Impactory GmbH, Steinenstettergasse 5/37 Vienna, Austria
Technically necessary cookies and other standard web control elements are used on our website, in particular to control and improve our Internet presence (JavaScript and tracking pixels). All data is collected anonymously. This allows us to collect information in order to check which screen sizes, browsers and operating systems our website should be optimised for. JavaScript is a programming language used to analyse user interactions and to change, reload or generate content.
We use the services of JENTIS GmbH, Schönbrunner Straße 231, 1120 Vienna ("JENTIS") for anonymous statistical analysis and enhanced security precautions during visits to our website. For this purpose, data is transmitted to JENTIS, which JENTIS analyses on our behalf in anonymised form. This means that JENTIS GmbH only processes data that cannot be traced back to an identifiable person. In addition, we use JENTIS to anonymise your personal data before transferring it to a third country and thus protect your data.
You can view the data protection provisions of JENTIS at the following link: https://www.jentis.com/privacy-policy/
Google Analytics
If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses cookies that are stored on your computer. By integrating Google Analytics, (personal) data about your use of this website is transferred to Google's European servers and stored there. This website uses the IP anonymisation option offered by Google Analytics. Your IP address will be truncated by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Google will use this information on our behalf to analyse the use of the website, to compile reports on website activity and to provide us with other services relating to website and Internet use.
You can prevent Google from collecting your data in connection with Google Analytics by downloading and installing the browser plugin available at tools.google.com/dlpage/gaoptout.
At https://policies.google.com/terms, https://policies.google.com/technologies/partner-sites https://policies.google.com/privacy
LinkedIn
If you have given your consent, this website uses the LinkedIn Insight Tag, a conversion tracking tool from LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA ("LinkedIn"). Within the EU, the EEA and Switzerland, LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland is responsible for data processing. By agreeing to the use of this provider, you also expressly consent to the processing of your data in the USA (Art 49(1)(a) GDPR). There is a risk that government agencies will have access to your data and that you will not be able to enforce your rights as a data subject. There is therefore no guarantee that the level of protection and your rights in relation to your data are comparable to those in the EU.
LinkedIn uses cookies that are stored on your computer. By integrating LinkedIn, (personal) data about your use of this website is transferred to LinkedIn's servers and stored there. According to LinkedIn, IDs with which LinkedIn members can be identified are removed after seven days and the collected data is thus pseudonymised; the pseudonymised data itself is deleted after 180 days.
LinkedIn will use this information on our behalf to analyse the use of the website, to assess the success of advertising campaigns, to obtain demographic information (such as employer or job description) about our users and to provide us with other services related to website and internet use.
At https://www.linkedin.com/legal/privacy-policy, https://www.linkedin.com/help/linkedin/answer/a427660 https://www.linkedin.com/legal/cookie-policy
Google Maps
If you use the corresponding function and have given your consent, we use the Google Maps API service on our website. This service is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By integrating the service on our site, at least the following data is transmitted to Google LLC: IP address, time of the visit to the website, screen resolution of the visitor, URL of the website (referrer), the identification of the browser (user agent) and search terms. Data is transferred regardless of whether you have a Google user account that you are logged into or whether you do not have a user account. If you are logged in, this data is assigned directly to your account. If you do not want the assignment to your profile, you must log out before activating the button. Google LLC stores this data as a user profile and uses it for the purposes of advertising, market research and/or customising its website. You have the right to object to the creation of these user profiles, whereby you must contact Google LLC to exercise your right to object. By consenting to the use of this provider, you also expressly consent to the processing of your data in the USA (Art 49(1)(a) GDPR). There is a risk that government agencies will have access to your data and that you will not be able to enforce your rights as a data subject. There is therefore no guarantee that the level of protection and your rights in relation to your data are comparable to those in the EU.
Further information on the purpose and scope of data collection and its processing by Google LLC can be found at www.google.at/intl/de/policies/privacy.
YouTube
We have integrated YouTube videos on our website, which are stored on "www.youtube.com" and can be played directly from our website. These are all integrated in the so-called "extended data protection mode", which means that no data about you as a user is transferred to YouTube if you do not play the videos. Only when you play the videos will data be transferred to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as the YouTube operator. When you play videos stored on YouTube, at least the following data is transmitted to Google Ireland Limited: IP address, the specific address of the page you have accessed, the language setting of your browser, the system date and time of access and your browser ID. Data is transferred regardless of whether you have a Google user account that you are logged in to or whether you do not have a user account. If you are logged in, this data can be assigned directly to your account. If you do not want the assignment to your profile, you must log out before activating the button. YouTube or Google Ireland Limited stores this data as user profiles and uses it for the purposes of advertising, market research and/or customising its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide customised advertising and to inform other users about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google Ireland Limited as the operator of YouTube to exercise this right. Further information on the purpose and scope of data collection and its processing by Google Ireland Limited can be found at www.google.at/intl/de/policies/privacy.
Matterport
For the presentation of panoramas and interactive tours, we use Matterport, a service of Matterport, Inc, 352 E. Java Dr., Sunnyvale, CA 94089, USA. By agreeing to the use of this provider, you also expressly consent to the processing of your data in the USA (Art 49(1)(a) GDPR). There is a risk that government agencies will have access to your data and that you will not be able to enforce your rights as a data subject. There is therefore no guarantee that the level of protection and your rights in relation to your data are comparable to those in the EU.
Further details can be found in Matterport's privacy policy cookie policy
Every time a user accesses our website and every time a file on the server is retrieved or attempted to be retrieved, data about this process is stored in a log file on the server (log file). It is not immediately clear to us which user has accessed which data. We also do not attempt to collect this information. This would only be possible in legally regulated cases and with the help of third parties (e.g. Internet service providers). In detail, the following data record is stored on the server for each retrieval: The IP address, the name of the retrieved file, the date and time of the retrieval, the amount of data transferred, the message as to whether the retrieval was successful, as well as the message as to why a retrieval may have failed, the name of your Internet service provider, the operating system if applicable, the browser software of your computer and the website from which you are visiting us.
Cookies can be blocked, deactivated or deleted. A variety of tools are available to you for this purpose (including browser controls and settings). You can find information on this in the help section of the web browser you are using. If you deactivate all cookies used by us, the display of the website may be restricted, for example.
A cookie is a small piece of data (text file) that your browser stores on your device at the instruction of a website you visit in order to "remember" information about you, such as your language settings or login information. These cookies are set by us and are known as first-party cookies. We also use third-party cookies, which come from a different domain to the website you are visiting. We use these cookies to support our advertising and marketing activities. In addition to cookies, we also use similar methods (such as local storage) to store data on your device. These differ only in technical details; they also allow strings of characters to be stored on your device.
In particular, we use cookies and other tracker technologies for the following purposes:
Technically necessary cookies and local storage
These cookies are necessary for the basic functions of the website and are used to present our content to you and to save your user settings and preferences (e.g. to save your input in form fields to protect against unintentional loss). These cookies assign a randomly generated ID to your browser or save settings and preferences directly. Data processing is carried out on the basis of our legitimate interests in the secure design and convenient use of our content or generally for the provision of our services on the specific website visited. No information is collected about you that is used for marketing and statistical purposes. Furthermore, we may use information for fraud prevention and defence against service overload requests (denial of service attacks). This category of cookies cannot be deactivated.
Cookies
Name
Domain
Path
Validity
Purpose
PHPSESSID
.raiffeisen-wohnbau.at
/
Visit
PHP-Session:
Serves as a protective measure against CSRF in contact forms.
HomePage-intro
.raiffeisen-wohnbau.at
/
2 days
Intro on the home page:
Tracks if you've already seen the intro on the home page so you don't see it again.
dpcm_consentid
www.raiffeisen-wohnbau.at
/_dpcm
6 months
The persistent identifier of the data protection settings made:
Saves the persistent identifier that can be used to query and update your privacy settings. The identifiers are not used for any other purpose.
vfsys-watchlist-id
.raiffeisen-wohnbau.at
/
6 months
Real estate watch list:
Necessary in order to be able to show you the watch list you have created every time you visit
ProjectAccess_*
.raiffeisen-wohnbau.at
/
3 months
Access to protected project objects:
Required to save when accessing selected objects of projects using special links.
Jentis
Cookies
Name
Domain
Path
Validity
Purpose
jts-rw
.raiffeisen-wohnbau.at
/
2 years
User ID for unique identification of visitors throughout a visit
jctr_sid
.raiffeisen-wohnbau.at
/
30 mins
Session ID for unique identification of a visit
Personalisation cookies from US providers.
We use personalisation cookies, pixels and scripts as a way to evaluate the effectiveness and success of our marketing tools and to better target them. These tools are used to draw conclusions about your interests and needs based on the analysis of your behaviour and to segment users with the same or similar interests and needs so that we can subsequently offer you needs-based, interest-based and targeted advertising and content. Processing takes place for a maximum period of three years or until consent is withdrawn. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Both statistical and personalisation cookies (and similar technologies) are also operated by companies that process data in the USA (such as Google LLC). By consenting to the use of cookies from these providers, you also expressly consent to the processing of your data in the USA (Art 49(1)(a) GDPR). There is a risk that government agencies will have access to your data and that you will not be able to enforce your rights as a data subject. There is therefore no guarantee that the level of protection and your rights in relation to your data are comparable to those in the EU.
Google Analytics, Meta Pixel
Cookies
Name
Domain
Path
Validity
Purpose
_ga
.raiffeisen-wohnbau.at
/
2 years
Distinction/long-term recognition of users
_gat
.raiffeisen-wohnbau.at
/
60 secs
Used for request limitation
_gid
.raiffeisen-wohnbau.at
/
24 hours
Distinction/short-term recognition of users
jts-fbp
.raiffeisen-wohnbau.at
/
3 months
Cookie for using the Facebook/meta pixel via Jentis
jts-ga-fe-cid
.raiffeisen-wohnbau.at
/
12 months
Cookie for using Google Analytics via Jentis
jts-ga-fe-gid
.raiffeisen-wohnbau.at
/
12 months
Cookie for using Google Analytics via Jentis
LinkedIn
Cookies
Name
Domain
Path
Validity
Purpose
bcookie
.linkedin.com
/
12 months
Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform and diagnostic purposes
bscookie
.www.linkedin.com
/
12 months
Used for remembering that a logged in user is verified by two factor authentication
JSESSIONID
.www.linkedin.com
/
Visit
Used for Cross Site Request Forgery (CSRF) protection and URL signature validation
lang
.linkedin.com
/
Visit
Used to remember a user's language setting to ensure LinkedIn.com displays in the language selected by the user in their settings
lidc
.linkedin.com
/
24 hours
To facilitate data center selection
sdsc
.linkedin.com
/
Visit
Signed data service context cookie used for database routing to ensure consistency across all databases when a change is made. Used to ensure that user-inputted content is immediately available to the submitting user upon submission
li_gc
.linkedin.com
/
6 months
Used to store consent of guests regarding the use of cookies for non-essential purposes
li_mc
.linkedin.com
/
6 months
Used as a temporary cache to avoid database lookups for a member's consent for use of non-essential cookies and used for having consent information on the client side to enforce consent on the client side
UID
scorecardresearch.com
/
24 months
Cookie used for market and user research
UserMatchHistory
.linkedin.com
/
30 days
LinkedIn Ads ID syncing
AnalyticsSyncHistory
.linkedin.com
/
30 days
Used to store information about the time a sync took place with the lms_analytics cookie
lms_ads
.linkedin.com
/
30 days
Used to identify LinkedIn Members off LinkedIn for advertising
lms_analytics
.linkedin.com
/
30 days
Used to identify LinkedIn Members off LinkedIn for analytics
li_fat_id
.raiffeisen-wohnbau.at
/
30 days
Member indirect identifier for Members for conversion tracking, retargeting, analytics
li_sugr
.linkedin.com
/
3 months
Used to make a probabilistic match of a user's identity outside the Designated Countries
_guid
linkedin.com
/
3 months
Used to identify a LinkedIn Member for advertising through Google Ads
BizographicsOptOut
.linkedin.com
/
10 years
Used to determine opt-out status for non-members
li_giant
.raiffeisen-wohnbau.at
/
7 days
Indirect identifier for groups of LinkedIn Members used for conversion tracking
ln_or
www.raiffeisen-wohnbau.at
/
24 hours
Used to determine if Oribi analytics can be carried out on a specific domain
Matterport
Adform
Cookies
Name
Domain
Path
Validity
Purpose
C
adform.net
/
31 days
Identifies if user’s browser accepts cookies.
Floodlight
Cookies
Name
Domain
Path
Validity
Purpose
IDE
adform.net
/
31 days
This domain belongs to Doubleclick (Google). Doubleclick is Google
Google Ads
Cookies
Name
Domain
Path
Validity
Purpose
_gcl_au
raiffeisen-wohnbau.at
/
3 months
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
Xandr
Cookies
Name
Domain
Path
Validity
Purpose
uuid2
adnxs.com
/
3 months
This cookie contains a unique randomly-generated value that enables the Platform to distinguish browsers and devices. It is matched against information – such as advertising interest segments and histories of ads shown in the browser or device – provided by clients or other third parties and stored on the Platform. This information is used by clients to select advertisements for delivery by the Platform, and to measure the performance of, and attribute payment for, those advertisements. In addition, we use this cookie to enable clients to use data which does not reveal or use an Internet user’s real-world identity or data they collect outside of the Platform or acquire from other third parties. This cookie is also sometimes matched to clients’ or other third parties’ cookies so that they can use data they collect outside of the Platform to serve more relevant advertisements to Internet users.
anj
adnxs.com
/
3 months
The anj cookie contains data denoting whether a cookie ID is synced with our partners.
